Refund policy
SĒN1 Return & Exchange Policy
Because our pieces are produced in limited quantities and many are made to order, all sales are final. We do not accept returns or issue refunds.
Sizing
Please review the size chart carefully before placing your order. We cannot accept returns, refunds, or exchanges when the size selected at checkout does not fit as expected.
If you have questions about sizing before ordering, please contact us and we will be happy to help.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photos of the issue.
Once confirmed, we will work with you to provide an appropriate replacement or other resolution at no additional cost.
Limited Availability
SĒN1 collections may be released in limited quantities. If the correct replacement item is no longer available, we will contact you directly to discuss the available options.
Contact Us
For an incorrect, damaged, or defective order, reply to your order confirmation email or contact sen1sings@gmail.com.
Please include your order number and a brief description of the issue.
Thank you for supporting SĒN1.
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